Got questions?

How do I open an Quantrex Bank account?

Opening an account takes just 3 minutes. Click "Open Account" and follow the simple steps. You'll need a valid ID, Social Security number, and initial deposit.

What are the fees for Quantrex Bank accounts?

Our Essential Checking has no monthly fees. All accounts include free domestic transfers.

Is my money safe with Quantrex Bank?

Yes. All deposits are FDIC insured up to $250,000 per depositor. We also use 256-bit encryption and biometric security to protect your accounts.

How do I transfer money internationally?

Use our mobile app or online banking. International transfers are processed within 1-2 business days with competitive FX rates and transparent fees.

What credit cards does Quantrex Bank offer?

We offer three cards: Q Cash (no annual fee), Platinum Elite, and Premium. Each has unique rewards and benefits.

How do I reset my password?

Click "Forgot Password" on the login page. You'll receive a verification code via email or SMS to create a new password.

Can I deposit checks using the mobile app?

Yes! Mobile check deposit is available 24/7. Simply take a photo of the front and back of your endorsed check. Funds are typically available within 1 business day.

How do I contact customer support?

Our support team is available 24/7 via phone +44 (781) 020-9694, live chat in the app, or email at support@quantrexsavings.com.